Subject: RE: 18020619 - Broker PT - Ajax vs Benfica - Champions League 2018-19 - 23/10/2018 - Broker Query
From: Sinead Bartley <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sat, 20 Oct 2018 10:50:23 +0000

HI Mansi,

That has been forwarded separately.

Kind regards,

Sinéad.

From: Mansi Chhabra <[email-masked]>
Sent: Saturday 20 October 2018 10:01
To: Sinead Bartley <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: 18020619 - Broker PT - Ajax vs Benfica - Champions League 2018-19 - 23/10/2018 - Broker Query

Hi Sinead,

In reference to TID: 18020619, broker contacted and informed that he has bought tickets on 18558779 and the tickets have not been transferred on that transaction.But the tickets are uploaded on TID: 18558779 where he bought the tickets.

According to investigation, there was a note from philip.holohan that broker missed MSBD and extended deadline. I have emailed the Broker to advise to no longer ship tickets, as we have taken over the order.But the broker now uploaded the tickets.

Could you please forward the case to SS team to address the broker and please let me know if you need further investigation on this.

Thank You
Mansi

________________________________
From: "Sankarshan Rajan" <[email-masked]<mailto:[email-masked]>>
To: "Mansi Chhabra" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 20 October, 2018 13:12:26
Subject: 18020619 Broker PT Ajax vs Benfica - Champions League 2018-19  23/10/2018 Broker Query

Hi Mansi,

The broker has emailed us informing they bought PDF tickets on 18558779 for this order and the tickets have not been transferred on that, however they bought immediate transfer.

Can we please forward this to SS to handle the issue.
Seller had missed MSBD hence we had taken over the order.

Thank you and Regards
Sankarshan