Subject: Re: AUDIT RED FLAG TID-18039256/ Subject/ Kapil Kukreja
From: Urvika Chaudhary <[email-masked]>
To: Viney Stan <[email-masked]>
Cc: viraat <[email-masked]>, Robert Cosgrove <[email-masked]>
Date: Fri, 19 Oct 2018 16:20:11 +0530 (IST)

Hi Viney, 

Received a RED FLAG for Kapil Kukreja. 

Please review the case with the agent and revert with the feedback on the same thread. Please review the case by today. 

Thanks !! 

Urvika Chaudhary 
Trainer Manager - viagogo 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Robert Cosgrove" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "viraat" <[email-masked]> 
Sent: Friday, 19 October, 2018 16:10:02 
Subject: FW: AUDIT RED FLAG TID-18039256/ Subject/ Kapil Kukreja 

Please address this and get back to us thanks 

Rob 

From: Eliza deSouza 
Sent: 19 October 2018 11:34 
To: Robert Cosgrove <[email-masked]> 
Cc: Maiwenn Gouthe <[email-masked]>; Valentina Cante <[email-masked]> 
Subject: AUDIT RED FLAG TID-18039256/ Subject/ Kapil Kukreja 
Importance: High 

Hi Robert, 

I have come across a red flag for this agent 

Synopsis: Agent did not re-categorised the subject. 

Please confirm within 48 hours that the agent has been coached. 

Thank you, 

Eliza