Subject: Re: Spanish MET recat cases
From: Virat Joshi <[email-masked]>
To: Charanjit Singh Sandhu <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 18 Oct 2018 18:51:51 +0000

HI Both ,

Is this taken care off ? If not don't put Valeria on this - She is having GPS on her head as it is. See if Natalia can take over until Jenny returns.

@Urvika Chaudhary<mailto:[email-masked]> : You please take a call , Himadri has still not cleared her test for calls for lines - and she was hired for that purpose - would need to speak with Saurabh about her status in the organization . Natalia is OFF GPS now - so she probably can be handed over MET as a back up .

Just review if this is ok.

Thanks

________________________________
From: Charanjit Singh Sandhu <[email-masked]>
Sent: 16 October 2018 16:57:43
To: Urvika Chaudhary
Cc: Virat Joshi
Subject: Re: Spanish MET recat cases

Hi Urvika,

Valeria is on off today. Can we arrange training for Himadri today?

Thanks & Regards,
Charanjit

________________________________
From: "Urvika Chaudhary" <[email-masked]>
To: "Charanjit Singh" <[email-masked]>
Cc: "Viraat" <[email-masked]>
Sent: Tuesday, 16 October, 2018 15:52:12
Subject: Re: Spanish MET recat cases

Hi sir,

Please get Himadri and Valeria trained on this .

Urvika Chaudhary
Trainer Manager - viagogo
________________________________
Live Salesman
[email-masked]
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "charanjit" <[email-masked]>
To: "Urvika Chaudhary" <[email-masked]>
Cc: "viraat" <[email-masked]>
Sent: Tuesday, 16 October, 2018 14:00:51
Subject: Spanish MET recat cases

Hi Urvika,

Spanish MET recat queue is going up every day and currently there are 67 spanish MET recat cases to work on. There are no spanish agent available to work on for few days as soon as Jenny comes back.

Is it feasible to train new spanish agent to work on spanish MET recat cases?

Thanks & Regards,
Charanjit