Subject: FW: India flag : Tid Transaction ID: 17513607
From: Robert Cosgrove <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: Kritika Mirchandani <[email-masked]>
Date: Thu, 18 Oct 2018 14:56:27 +0000

Please reassign this back to Ashwani. She needs to answer the query.

Let me know her response
Robert

From: Laura Begley
Sent: 18 October 2018 15:24
To: Robert Cosgrove <[email-masked]>
Subject: India flag : Tid Transaction ID: 17513607

Hi Rob,

Just flagging this case with you, the agent ashwani.panicker has wrapped up on the case 23 minutes ago without answering the buyers questions.
The agent seems to think ECC are working on the case - we have informed agents to answer as normal .

Can you advise the agent to answer the buyer please.

Kind Regards,

Laura Begley
TL Executive Customer Care (ECC)
[http://www-bgr-com.vimg.net/wp-content/uploads/2010/06/skype-logo1.png]Laura_majella<https://secure.skype.com/portal/overview>
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