Subject: Re: AUDIT RED FLAG TID-18431259/ Subject / Ashwin Nair
From: Urvika Chaudhary <[email-masked]>
To: Charanjit Singh <[email-masked]>
Cc: viraat <[email-masked]>, Robert Cosgrove <[email-masked]>
Date: Thu, 18 Oct 2018 18:44:22 +0530 (IST)

Hi Charanjeet, 

Received a RED Flag for Ashwin Nair. 

Please review this with the agent and provide the feedback on the same thread. Kindly do this asap. 

Urvika Chaudhary 
Trainer Manager - viagogo 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Robert Cosgrove" <[email-masked]> 
To: "viraat" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Thursday, 18 October, 2018 17:45:53 
Subject: FW: AUDIT RED FLAG TID-18431259/ Subject / Ashwin Nair 

Can this be addressed and then revert back. 

Thanks 

Robert 

From: Eliza deSouza 
Sent: 17 October 2018 12:36 
To: Robert Cosgrove <[email-masked]> 
Cc: Maiwenn Gouthe <[email-masked]>; Valentina Cante <[email-masked]> 
Subject: AUDIT RED FLAG TID-18431259/ Subject / Ashwin Nair 
Importance: High 

Hi Robert, 

I have come across a red flag for this agent 

Synopsis: Agent did not re-categorise the subject. 

Please confirm within 48 hours that the agent has been coached. 

Thank you, 

Eliza