Subject: Arabic Language Test - Mohammad Dayan
From: Mohammad Dayan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Jul 2021 12:14:24 -0400

| | Foreign Language Screening Test

Name | Mohammad Dayan    /  (91) 9940335658    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greetings
Apoptosise
And seeking permission
Probing and patience
Closing

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greetings
Aplogize on behalf of company
Follow up the customer and dnt need to refund the amount
Instead of refund amount
Convience him to buy a second quality product

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