Subject: English Language Test - aditya kashyap
From: aditya kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Jun 2021 15:45:18 -0400

| | Foreign Language Screening Test

Name | aditya kashyap    /  (201301) 9997618323    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

hello sir,

we will like to know you as per your concern our courier peraon tried to deliver the order to your address but address is not correct please update your correct address as soon as possible.

regards & thankyou
aditya

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

hello abdul,

i would like to know you as per your concern we have  returne policy you can raise ticket to returne the tv

thankyou
homebox team

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