Subject: English Language Test - Jatin Sharma
From: Jatin Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 13 Jun 2021 02:07:24 -0400

| | Foreign Language Screening Test

Name | Jatin Sharma    /  (91) 8882097881    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir ,
We are happy to help you
As per the order you have placed, There is a problem within the address
Please update the address with pincode and a nearby landmark.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir,
We are happy to help you.
As per your request,
We can once send our technical engineer to check whetherthe goods are compromised. Once the team reaches you, they will update the backend team and we will process the same within the policies of our organization.

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