Subject: English Language Test - Sakshi Chaudhary
From: Sakshi Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Jun 2021 06:45:00 -0400

Foreign Language
Screening Test

Name

Sakshi
Chaudhary     /  (110078) 7728925688
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Sorry for
the delay, we tried to deliver but customer denied itself as per our records we
tried to deliver at xxyyy

Thankyou

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Please
share some pictures so that we can send our team for the inquiry then only  we
will be able to replace it thankyou