Subject: English Language Test - Adarsha kumar Dhal
From: Adarsha kumar Dhal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Jun 2021 04:34:45 -0400

| | Foreign Language Screening Test

Name | Adarsha kumar Dhal    /  (755004) 9348127187    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First I'll ask her Problem Then if he wants to know about his order then i will ask for his order id and give him all the details related to his order and if he says his address is wrong, I will ask him her right address or pincode and if that pincode or that District. So I will see that the company will have some advantages for this if we Procedure follow. Otherwise I will ask the costomer to cut call by asking them to mail or messege to cancelled order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

First I will welcome our company and then ask his problem after he has told his problem, I will ask him if he I your order d I'd, then first check order the validity of the refund if the validity of the refund is over, nothing can be done to costomer. You have retern piriod over nothing can be done Sorry sir I am sorry i will say so. If retern piriod over, I'll ask you to kill retern. And if there is much itam why can't the company do anything The TV was installed before if you  there were some problem then telling our agent there and hitting the order retern or not  receiv the order . Sorry sir.if  not ask for anything else problem then I'll ask them to cut the call. Thank you for call us have a good day.

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