Subject: English Language Test - Anupam Kharwar
From: Anupam Kharwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Jun 2021 03:47:36 -0400

| | Foreign Language Screening Test

Name | Anupam Kharwar    /  (+91) 8896862846    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello,

I want to inform you that about your order Our delivery partner is tried to deliver your order as soon as possible
But the Address you provide us is wrong

Kindly provide Correct Address with us
So we can deliver your order

Your order status is out for delivery
But the Address you provide is incorrect
Please provide Correct Address
Thnk you.
Team from XYZ.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello,

Abdul I understand your issue with Tv Cabinet you purchase in last week

Please Share a clear picture of your TV cabinet and make sure those pictures show a scratches clearly

Then we will help you further regarding this issue.
Thank you.

Team from XYZ

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