Subject: English Language Test - KARTIKEY singh
From: KARTIKEY singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Jun 2021 11:42:46 -0400

| | Foreign Language Screening Test

Name | KARTIKEY singh    /  (+91) 8840807876    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer

Our Delivery agent is trying to contacting you regarding your mentioned address but your address is not correctly mentioned over there.
So please change the address so that we will deliver you your order as soon as possible.

Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

As your concern about TV Cabinet, we are very regret to know that you are facing this issue. And we are trying to resolve it as soon as possible.

Thank you

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