Subject: English Language Test - Neetu Avasthi
From: Neetu Avasthi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 11:11:23 -0400

| | Foreign Language Screening Test

Name | Neetu Avasthi    /  (91) 8279765113    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | For some customers a lack of  phone support is a deal breaker, and that's completely understandable, but it's not something we offer at this time .
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Build, manage and scale the online business you want. With essentials. You can get up and running in  less time with less cost.

| |