Subject: English Language Test - Muftada Faez
From: Muftada Faez <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 May 2021 07:52:16 -0400

Foreign Language
Screening Test

Name

Muftada
Faez    /  (0091) 8446395590    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hello sir,

Thank you for shopping from our online BABYSHOP store

We have recived your order request and the order has been sent, but
unfortunately the address given by you was incorrect and because of this issue
we couldn't complete the delivery.

Kindly confirm your address you have given while placing the order. Thank you
for shopping from our store, we are happy to serve you.

Store BABYSHOP

For more details please visit our website on babyshop.com

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

Hello sir,

Thank you for shopping from HOMEBOX team.

We're sorry to know about the issue, we have always made sure to install the
furniture in the best way to make our customers happy, we will try to fix the
issue by making sure what we can do by talking to the manigment

Thank you for shopping from HOMEBOX team we are happy to serve
you.