Subject: English Language Test - Kajal Singh
From: Kajal Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 May 2021 07:25:42 -0400

| | Foreign Language Screening Test

Name | Kajal Singh    /  (+91) 7007036968    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir, the address you gave me was wrong.  Please tell me the correct address so that I will reply to you appropriately.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I apologize to you that you had this kind of trouble.I have my engineer get your product checked at your home as well.  Then if it is lacking in any way, then I will send it to you and replace it with a new product.

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