Subject: English Language Test - Paras Bhatt
From: Paras Bhatt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 May 2021 04:11:35 -0400

| | Foreign Language Screening Test

Name | Paras Bhatt    /  (121002) 9310555637    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi,
Dear customer[NAME]

Thanks for contacting BABYSHOP.COM, as you have a query regarding you recent order status. we want to info you that the address you shared while placing order is wrong we would like to info you that you can revert your correct address with order idea. to help us for your order delivery.

THANK YOU
PARASBHATT
BABY SHOP.COM

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greeting of the day,

Dear-Abdul

as you have raised a complaint regarding your TV cabinet i would like to info you, your complaint is in process our team will soon connect with you and give you the  best resolution. as per policy. i want to info you please make sure you have all the boxes and documents sent with the product.

THANK YOU.
TEAM HOMEBOX

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