Subject: English Language Test - Ashwini Kumarby
From: Ashwini Kumarby <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 14:39:45 -0400

| | Foreign Language Screening Test

Name | Ashwini Kumarby     /  (91) 6204988235    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

As per as my view, dear customer I want to entice you that your order has been successfully placed but due to wrong address your item should be not delivered by a courier boy , please update your correct address with mobile number. I hope you will get your order soon.
I am helping to help you.
By baby shop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

I am knowing that your tv has been installed properly by our team members.i hope you will  enjoyed alots. But some scratches on the cabinet , so according to our company policy your orders has been placed before 3 days ago  with in the time frame so a new cabinet is delivered at your address by our team . So you please links with our services. Thanks. Slots.
By home box team .

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