Subject: English Language Test - Ali Syed
From: Ali Syed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 13:37:43 -0400

Foreign Language
Screening Test

Name

Ali Syed
/  (91) 7997574188    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear,

As per the we have gone through your quiry, the shipment is on the way to your
home but due to the Improper adress. We request you to wait or contact courier
partner for more assistance.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear,

As per the policy we are raising a ticket on the same issue and one of our
exicutive will be get in touch with you regarding the replacement of the product
shortly. We request you to allocate small time to resolve this issue.

Thanks and Regards,

*****