Subject: English Language Test - Surat Alam
From: Surat Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 12:24:43 -0400

| | Foreign Language Screening Test

Name | Surat Alam    /  (733213) 6294488271    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | At first I will ask him/her . How can I help you.Then I will talk with the customer what is the issue of the delivery.Then I shall positively trying to understand the customer your shipping address is wrong please correct your shipping address. Our delivery executive will connect with you. Thank you
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry

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