Subject: English Language Test - RAHUL TANDON
From: RAHUL TANDON <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 09:48:03 -0400

| | Foreign Language Screening Test

Name | RAHUL TANDON    /  (99530) 47693    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer

Thank you for reaching us we asurely help you& we are sorry for inconvenience the adress was mentioned wrong kindly resend the correct address and mention your phone number so that we can update you're adress and soon you're courier reaches you thank you for keeping patience.

Regards
Rahul Tandon
Excutive

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer

Good morning thank you for reaching us we asurely help you kindly provide the pictures of the cabinet and we will send someone from our team for inspection and you're problem will solve Thank you are keeping patience we happy to help you.

Regards

Rahul Tandon
Excutive

| |