Subject: English Language Test - MURSALEEN Khan
From: MURSALEEN Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 04:18:17 -0400

| | Foreign Language Screening Test

Name | MURSALEEN Khan    /  (91) 9837823589    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hello sir,  your item had delivered by courier at the mentioned address who mentioned for delivery but there was no receiver to accept that order cause of wrong address.  Please share your current right address that we would sent order as soon as possible.  Thank you
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hello Abdul,  we are sorry for that you have received a scratched TV by mismatch.  Please don't worry and you can replace another TV as per our terms and conditions  from our office.  So please come office  and replace a new TV

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