Subject: English Language Test - mohd Aizaz siddiqui
From: mohd Aizaz siddiqui <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 04:01:17 -0400

| | Foreign Language Screening Test

Name | mohd Aizaz siddiqui    /  (99) 8887678169    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greetings of the day,
We extremely sorry for your inconvenience
As we got your mail regarding your delivery issue
As we looking forward on it we find that your given us wrong address and that why our courier partner wont be able to delivere your product on your desired address.

Please provide us right and correct adtess so we can deliver you as soon as possible.

Bsst regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greetings of the day
Abdul
As we got your mail regarding the concern that you recieved a damanged product therefore sorry for the inconvenience we have to forward this concern to the respective brand.
Going to raise your ticket to concerned departments.
We will get back to you soon..

Regards
Homebox team

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