Subject: English Language Test - Satyaprakash Arya
From: Satyaprakash Arya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 02:49:27 -0400

| | Foreign Language Screening Test

Name | Satyaprakash Arya    /  (91) 9990604272    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi Sir,

Product has been shipped from us to your address by courier. Please make ensure address that are given which are correct or not. Please get in touch with courier company with reference number to reach product.

Regards
XYZ

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Sir,

Please contact our customer care number to install cabinet box again So Team can install the new cabinet again.

Regards
XYZ

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