Subject: English Language Test - Navjot Singh
From: Navjot Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Apr 2021 06:14:05 -0400

| | Foreign Language Screening Test

Name | Navjot Singh    /  (110018) 8700061420    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,

This is to apprise you , that our delivery partner tried to reach you on your mentioned address but as per the delivery partner your address is wrong . Please update your correct address .Thankyou.

Regards,
Navjot singh

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear abdul,

Thankyou for sharing your live time experience with us . Sorry for the inconvenience that you are facing .

This is to apprise you that we have forwarded your concerns further to the sales department and  your mentioned concer will be resolve with 2-3 working days.

Regards
Navjot singh

| |