Subject: Arabic Language Test - Taha Dahawi
From: Taha Dahawi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Apr 2021 10:21:21 -0400

| | Foreign Language Screening Test

Name | Taha Dahawi    /  (91) 9703390893    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Yes, we are received your concerns.  Please sir can provide us by your email address again  or correct email. We. Will send your order as soon as. Sorry Sir for let you late to deliver your order .
If any doubt sir call us no customers car number

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir Abdul yes sir can you come to our store we will solve this issue. But our policy if you the TV Cabinet it is ok no scratches. We couldn't do any thing .if you purchase it with scratches you can replace with new.  Our policy no refund the money

Thank you sir for your contacts

Customers car

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