Subject: English Language Test - Anas MA
From: Anas MA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Apr 2021 21:17:45 -0400

| | Foreign Language Screening Test

Name | Anas MA    /  (91) 9539645154    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Regarding to the order status

Hello Mr Barin, this is Anas from babyshop.com.
Thank you for your order from our website. As per your request to the order status number MG12T51, we are sorry to inform you that we were unable to deliver to the prescribed address. Kindly requesting you to check the address then tap the delivery button again once.
Sorry for the inconvenience.
With regards Babyshop.com.
For any further enquiry feel free to go link below
http.infobabyshop. com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Response regarding to the complaint on TV Cabinet

Hi Abdul, we received your complaint on TV Cabinet purchased from Homebox.
Our customer care Hakam will contact you within 2 hour.
If you want to change the customer service time inform through this link
Htttp....... com
We hope you will enjoy Homebox service very soon.
Thank you.

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