Subject: English Language Test - Vinay Patel
From: Vinay Patel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Apr 2021 08:49:19 -0400

| | Foreign Language Screening Test

Name | Vinay Patel    /  (7520) 657704    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear,
Customer as per query your address that we have is wrong so please forward your address correctly to us then your problem can be sort out.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear,
Customer as per your query, we noticed, your problem, regarding our product, we will replace our purchased item soon.

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