Subject: English Language Test - Shiwendu Sahae
From: Shiwendu Sahae <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Apr 2021 08:22:00 -0400

| | Foreign Language Screening Test

Name | Shiwendu Sahae    /  (91) 9835124488    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Good morning/afternoon/evening sir/ma'am this is shiwendu from reliance trends. Our delivery partner tried to deliver your order but he said that he could not found your address. Could you please help me out about your correct address. You can get in touch with me on [email-masked]

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hello sir, sorry for the incovenience that has happened with you. Please regard my apology. I will personally check tv cabinet and will send you soon. Once again i apologize to you.

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