Subject: English Language Test - Rahul Shrivastava
From: Rahul Shrivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Apr 2021 06:23:34 -0400

Foreign Language
Screening Test

Name

Rahul
Shrivastava     /  (91) 9755361534
/ [email-masked]

Whats your first
language

English

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

I will call the delivery executive and ask details or the
customer

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

I'm
saying your cabinet cable is not connected properly and I will note down his
queries and forward to service man of the company