Subject: Arabic Language Test - Hasan Ul Banna
From: Hasan Ul Banna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 12:55:22 -0400

| | Foreign Language Screening Test

Name | Hasan Ul Banna    /  (+91) 7836955272    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Thank you so much
Sir we have got your email , we apologize for not bothering you , sir we will take your complaint in consideration and fix the error as soon as possible , and rest assured your hand bag will reach at accurate place told by you

Thank for contacting us

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thank you sir
We got your mail , we will check it then if any damage ,we will replace it
Sir our company doesn't repent money , if any damage figured out ,we will fix it , rather u can take another one .
Our client will contact you soon
Thanks

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