Subject: Arabic Language Test - Muhammed iqbal N
From: Muhammed iqbal N <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 05:18:05 -0400

| | Foreign Language Screening Test

Name | Muhammed iqbal N    /  (91) 7975163911    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi sir
Thank you for contacting us

Your order for hand bag recieved 0n 12-02-2020 and the order was shipped by us same day

You can track your order through this link

Http.www.babyshop.customersupport.com

Let me know, if you have other queries

Best regards, muhammed iqbal n
Babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi, abdul

We are sincerely sorry for product's quality and we will replace it in 7 working days

Thanks for understanding..

Let me know , if you have other queries

Best regards, muhammed iqbal n. (company name)

| |