Subject: English Language Test - Madhusudhan Gowd
From: Madhusudhan Gowd <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 03:47:43 -0400

| | Foreign Language Screening Test

Name | Madhusudhan Gowd    /  (+91) 6361023578    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | We are sorry for the delay. The product has been dispatched to your given addresses but it is a wrong address can you send your correct addresses

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul
We are extremely sorry for that if you want we can replace the product

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