Subject: English Language Test - Harshad Nanawre
From: Harshad Nanawre <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 03:40:06 -0400

| | Foreign Language Screening Test

Name | Harshad Nanawre    /  (97635) 70082    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | "I apologize, we handle many issues  at a time. I promise we will keep you update when we know more."
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I appreciate  you making us aware of your negative experiences. We strive to excellent  customer service  in a timely manner, and I apologize for the inconvenience this has caused. Please let us know if you have any additional questions comments .

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