Subject: English Language Test - Anshu Chauhan
From: Anshu Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 01:31:57 -0400

| | Foreign Language Screening Test

Name | Anshu Chauhan    /  (110044) 9015558963    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Delivery address was wrong & the company will try to deliver on correct address next time.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | The company will apologize for mistake & if replacement option is available only. in other case refunded amount will be given but not 100% refund not possible in that case

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