Subject: English Language Test - Tarun Singh
From: Tarun Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Apr 2021 02:03:31 -0400

| | Foreign Language Screening Test

Name | Tarun Singh    /  (+91) 7310768778    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi xyz,

Greetings from ABC Ltd!

We regret to inform you that as you have shared wrong address with us for delivery.

Our delivery partner try to connect you but unable to connect.

Kindly share the correct address details with us.

Feel free for further assistance.

Regards
Tarun Singh

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

Greetings from Homebox Team !

We regret to listen that you are facing issues with TV Cabinet.

Kindly share the below details with us:

Purchasing Date
Installation Date
Sharing images of Product

Feel free for further assistance.

Regards
Tarun Singh

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