Subject: English Language Test - Mohammad BILAL
From: Mohammad BILAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Apr 2021 06:15:38 -0400

| | Foreign Language Screening Test

Name | Mohammad BILAL    /  (201301) 9758059280    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

From: [email-masked]
To: [email-masked]
Subject : Customer query
Hi sir ....................

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

To: [email-masked]
From: [email-masked]
subject : return policy
Hi sir
Sorry sir, you had trouble because of us, I have done your compliant raise and our technicians will contact you, but once now let me tell you what time our technic contact you will get you home.

MOHAMMAD BILAL
TEAM BABYSHOP

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