Subject: Arabic Language Test - Mohamed Zubair
From: Mohamed Zubair <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Apr 2021 09:27:55 -0400

| | Foreign Language Screening Test

Name | Mohamed Zubair    /  (91) 8939797986    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir, we the customer service representative you have ordered the hand bag from our online store. Your order was successfully completed but ur mention address is not available kindly contact the courier number and have your order .
Thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi sir, we can't take this order as return, because it is not a guarantee object.
Thank you .

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