Subject: English Language Test - Shivani Mishra
From: Shivani Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Apr 2021 03:35:39 -0400

| | Foreign Language Screening Test

Name | Shivani Mishra     /  (91) 8868916060    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi dear customer
Your order has been successfully ordered kindly provide us appropriate address to us and give area pin code land mark as well as your location.
Thnak you

Shivani

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul
Your request we have seen and trying to short out your problem as soon as possible.
Thank you..

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