Subject: English Language Test - Sameer Ahmad
From: Sameer Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 11 Apr 2021 09:03:58 -0400

| | Foreign Language Screening Test

Name | Sameer Ahmad    /  (+91) 8791733720    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greeting
Dear, Sir/Mam we are very sorry because your order unable to reach there because some technical issue in our system &amp;amp; your address is miss match so kindly provide your residential address again &amp;amp; we will try your order reach soon &amp;amp; this type of problem won&amp;#039;t happen in future again.
Thankyou.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greeting
Dear, Sir/Mam firstly we will ask to our team who installed TV Cabinet if our mistake then I'll provide a new TV Cabinet
&amp;amp; if his not mistake then I&amp;#039;ll try to solve your problem.
Thankyou

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