Subject: English Language Test - Ranjan Kumar
From: Ranjan Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Apr 2021 02:45:44 -0400

Foreign Language
Screening Test

Name

Ranjan
Kumar    /  (+91) 9899227392    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer,

As we have checked and come to know the delivery address in mentioned is
incorrect.

So kindly request to you please share the correct address for deliver the
material.

Regard's

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Customer,

Sorry for the inconvenience,

Please share the picture where the marks on the TV.

Will see and get back to you with the best solution.

Regards