Subject: English Language Test - Rasid Ali
From: Rasid Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Apr 2021 02:35:40 -0400

| | Foreign Language Screening Test

Name | Rasid Ali    /  (91) 9953563871    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer

We are sorry for delay your product delivery. Please provide us your correct address so that we will update your address and deliver your product at your address

Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

We are sorry that you having problem with our services/products.our delivery agent will reach at your address for replace the product please get ready the old product with bill and box .
Thanks for contacting us
Homebox Team

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