Subject: English Language Test - Prem Narayan Maithil
From: Prem Narayan Maithil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Apr 2021 06:12:01 -0400

| | Foreign Language Screening Test

Name | Prem Narayan Maithil    /  (91) 6396572942    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | If the address of the customer is not correct then first I contact the customer using their contact details and through the mail. I informed him that the order you ordered has the wrong address please provide the correct address.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | As the customer say the product he goted the scratches we check the return policies of the product which is delivered.

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