Subject: English Language Test - Rishabh Seth
From: Rishabh Seth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 13:21:12 -0400

Foreign Language
Screening Test

Name

Rishabh
Seth    /  (91) 9718751919    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hi sir/mam we have shipped your order and handed over to the
courier service and they tried to deliver your order but the address according
to them is wrong so I request you to update the address.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi sir I
understand your problem and I am here to help you out with it. Can you please
send me the image of your TV cabinet so that I can proceed further with
it.