Subject: Arabic Language Test - Saleem Nazakat
From: Saleem Nazakat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 07:11:14 -0400

| | Foreign Language Screening Test

Name | Saleem Nazakat    /  (0091) 9557702596    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Respected sir,

we regret for the delay in reaching to you, we would like to you please send us your address again. please also mention the landmark in your address
we hope you will get your ordered product as soon as possible

with regards
Company Rep.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Respected sir,

If you had inconvenience due to company product, we are really sorry for that, we shall replace your product as soon as possible

with regards

Company rep.

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