Subject: English Language Test - Muzafar hussain
From: Muzafar hussain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 05:46:39 -0400

| | Foreign Language Screening Test

Name | Muzafar hussain    /  (91) 6005487501    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi sir/madam

As per your ordered Is placed on the address but the address you share with us were wrong so from our side there is no issue so we are sorry for the inconvenience and in future you give us right address so we can send your order on right place.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir
Sorry for the inconvenience and we will send a team to check it and give us a report on this so we can change it as far as our team will report us for the damaged goods from our side or yours then we will give you money back or return with a new goods
Thanks

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