Subject: Arabic Language Test - Mohammed Salaheldeen
From: Mohammed Salaheldeen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Apr 2021 10:42:10 -0400

| | Foreign Language Screening Test

Name | Mohammed Salaheldeen    /  (0091) 9538187787    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sorry for the issue that you are facing with our company

Your order did not send to you because your address was wrong

Send us your new address , we will updated to our company to deliver to you the order

Thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sorry for the issue that you are facing with our company.

we will fix your problem as soon as possible , I will do my best to solve your problem , we will send you new tv unit

Thank you.

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