Subject: Arabic Language Test - nawaf saleem
From: nawaf saleem <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 31 Mar 2021 07:18:04 -0400

Foreign Language
Screening Test

Name

nawaf
saleem     /  (+91) 6281426536    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Good morning Sir/Mam,

Hope this email finds you well.

We are very sorry for the late in the delivery and its came out of hand by
mistakes So we hope you accept our apologies and it will never be in the same
situation

We are here available for you and your orders and in case for any order you can
send to us an Email or call.

Regards and Thanks,

Nawaf

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

na