Subject: Chinese Language Test - Ajay Singh
From: Ajay Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Mar 2021 08:20:22 -0400

| | Foreign Language Screening Test

Name | Ajay Singh    /  (70) 17935776    / [email-masked]
Whats your first language | Chinese
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Yeah, The company time- frame to deliver the products in 2-3 days, so you feel free, it will be processed soon in that time frame, it was delivered to you, and in your application, delivered it to Thursday, so you know that our company time - frame should be of 2-3days for delivery, and on shouting, every call recorded, so it will be checked by our complaint department to take necessary action on them.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Yeah, you can take on return tab and click it, it will be return and you can purchase your product in your colour, you can apply again for that, and for our customer support team behaviour, so you don't be afraid every call and mail should be checked by our complaint team, and it will be taken appropriate action on them.

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