Subject: Arabic Language Test - Abdur Raquib
From: Abdur Raquib <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Mar 2021 04:57:38 -0400

| | Foreign Language Screening Test

Name | Abdur Raquib     /  (732178) 7602045523    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Our courier boy has abused you, if it is correct, I am extremely sorry, and i hope you will believe me,and  i will provide your service on time, so thank you to inform me about this situation.if you face any problem next time , please inform me  so that I can make you satisfied.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | If our courier boy delivers to  you any wrong items, it will be exchanged in place of this, as for as his rude behaviour is concerned, so really sorry, and I will try to manage your request in on time, as this mistake will not be done in the future time,thank you so much.

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