Subject: Arabic Language Test - عبد الماجد
From: عبد الماجد <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Mar 2021 10:29:09 -0400

| | Foreign Language Screening Test

Name | عبد الماجد    /  (110025) 7310038707    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

اخي العزيز

اعتذرك عذرا تحدثت عن مشكلتك  و نحن احاول لمساعدتك باسرع وقت سنحل مشكلتك انت مؤظفنا الكريم هنا مشكلة في سستيم

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

يا غالي
اعتذرك عذرا شديدا عن  اخلاقه انت كضيفنا و هذا فرض علينا ان نسمع مشكلتك و نساعد عن حله لا تتفكر يا غالي انت كاخي نحن سنحاول عن حل مشكلتك باسرع وقت

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